Returns & Exchanges
At Seafolly, we want you to be completely satisfied with your purchase. If your swimwear doesn't fit perfectly, you can return your items within 30 days of delivery for a full refund or exchange, provided they are in original condition with tags and hygiene seals intact.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Place the unwashed and unworn items, along with all original packaging and tags, into a secure mailing satchel.
- 3.Attach Shipping Label
Download and print your pre-paid return shipping label from the portal and securely affix it to the outside of your package.
- 4.Drop Off and Track
Hand your parcel to the designated courier service and keep your tracking receipt; we will process your refund within 5-7 business days of receipt.