Frequently Asked Questions
Everything you need to know about your Seafolly experience
How do I find the perfect fit for my swimwear?
We provide a comprehensive Fit Guide on each product page. We recommend measuring your bust, waist, and hips to compare against our size chart. If you are between sizes, we generally suggest sizing up for the most comfortable fit.
What is your return policy on swimwear and apparel?
We offer returns within 30 days of purchase, provided the items are in original condition with all tags and hygiene seals attached. For health and safety reasons, swimwear returned without the hygiene seal will not be accepted.
How should I care for my Seafolly swimsuit?
To ensure your swimwear lasts, always rinse it in cold water immediately after use to remove chlorine or salt. Hand wash with mild detergent and dry in the shade. Avoid rough surfaces and high temperatures like tumble dryers or iron.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express. We also offer flexible payment options such as PayPal, Afterpay, and Klarna for your convenience.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.